['Privacy Policy\n\nAt Sterling Shine Cleaning Ltd, we prioritize your privacy and are committed to protecting your personal information when you use our online platform. This policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when you use our services, including but not limited to your name, address, contact details, and any other data needed to fulfill your requests for residential cleaning, property maintenance, or related services. We may also gather information automatically through your interaction with our site, such as IP addresses and browsing behavior, to improve our service quality.\n\nUse of Your Information \nThe personal information you provide is used solely to deliver and manage the cleaning and maintenance services you request. It helps us communicate with you, schedule appointments, handle payments, and respond to inquiries. We do not share your personal information with third parties except where necessary for service delivery or as required by law.\n\nData Retention \nWe retain your personal data only as long as necessary to provide our services and comply with legal obligations. Once your information is no longer needed, it will be securely deleted or anonymized to protect your privacy.\n\nYour Rights \nUnder GDPR, you have the right to access, correct, erase, or restrict the processing of your personal data. You may also object to certain types of data processing and have the right to data portability. To exercise these rights, please contact us using the physical address provided below.\n\nSecurity Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our staff are trained on data protection best practices to ensure confidentiality and security.\n\nCookies and Tracking Technologies \nOur platform may use cookies to enhance user experience and collect analytical data to improve site functionality. You can manage cookie preferences through your web browser settings.\n\nChildren’s Privacy \nOur services are intended for adults seeking residential cleaning and property maintenance. We do not knowingly collect personal data from individuals under the age of 16.\n\nChanges to This Privacy Policy \nWe may update this privacy policy to reflect changes in legal requirements or our practices. We encourage you to review this policy periodically to stay informed about how we protect your information.\n\nContact Information \nIf you have any questions or concerns regarding your privacy or this policy, please write to us at:\n\nSterling Shine Cleaning Ltd \n48 Melville Road \nFlat 3B \nBristol, South West England \nBS6 5NB \nUnited Kingdom\n\nWe appreciate your trust in us and are dedicated to maintaining the confidentiality and security of your personal data.', 0.0009676000000000001, 'gpt-4.1-mini']