Terms and Conditions

Introduction

Welcome to Sterling Shine Cleaning Ltd. These terms and conditions govern your use of our website and the services we provide. By accessing or using our website and services, you agree to comply with and be bound by these terms.

Company Information

Services

Sterling Shine Cleaning Ltd offers the following services:

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• Residential cleaning
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• Deep cleaning
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• Carpet and upholstery cleaning
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• End-of-tenancy cleaning
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• Window cleaning
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• Garden tidy-ups
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Use of Our Services

Our services are available for lawful purposes only. You agree not to use our services for any unlawful or prohibited activities. We reserve the right to refuse service to anyone at our sole discretion.

When booking a service, you agree to provide accurate and complete information to Sterling Shine Cleaning Ltd.

Payment Terms

All payments for our services must be made in accordance with the terms agreed at the time of booking. Prices and charges are subject to change without prior notice. We accept payment only under the conditions agreed when contracting our services.

Cancellation and Refunds

Cancellation policies will be provided at the time of booking. Refunds, if applicable, will be processed in accordance with those policies. Sterling Shine Cleaning Ltd reserves the right to cancel or reschedule services at any time and will inform you promptly.

Liability

Sterling Shine Cleaning Ltd carries out its services with reasonable care and skill. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Clients should notify us promptly of any issues or damages resulting from our services to allow for appropriate resolution.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Sterling Shine Cleaning Ltd or its licensors and is protected by intellectual property laws. You may not reproduce or distribute any content without prior written permission.

Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

Changes to Terms and Conditions

Sterling Shine Cleaning Ltd may update these Terms and Conditions from time to time. Any changes will be posted on our website. Your continued use of our website or services after changes indicates your acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Bristol, United Kingdom.

Contact

For any questions regarding these Terms and Conditions, please contact Sterling Shine Cleaning Ltd at our registered address: